Terms and Conditions of the “Halloween at FESTFLOOR. Free Delivery on Microcement Kits” Promotion

1. Promotion organiser

The promotion is organised by Grupa Fest Sp. z o.o., ul. Szczęśliwicka 54/844, 02-353 Warsaw, Poland, NIP (tax identification number): 7011180788, REGON (statistical identification number): 527254936, KRS (National Court Register number): 0001076022, the operator of the Festfloor.com online store.

2. Promotion period

The promotion runs from 26 October 2026 to 2 November 2026 inclusive, according to Polish time. The promotion applies only to orders placed through the Festfloor.com online store during this period.

3. Scope of the promotion

The promotion applies to microcement kits available in the following category of the Festfloor.com online store: https://festfloor.com/collections/kits

The promotion excludes the microcement test kit and the substrate reinforcement kit.

4. Promotion rules

  1. The promotion provides free delivery of microcement kits covered by the promotion.
  2. Customers who purchase a microcement kit covered by the promotion during the promotion period may benefit from free delivery.
  3. The promotion applies only to the products specified in Section 3 of these Terms and Conditions, excluding the test kit and the substrate reinforcement kit.
  4. The promotion does not constitute a reduction in the price of the purchased products, but a waiver of their delivery charges under the conditions set out in these Terms and Conditions.
  5. The promotion is valid only during the period specified in Section 2 of these Terms and Conditions.

5. Combining promotions

The promotion cannot be combined with other promotions, discounts, discount codes, special offers or individually agreed commercial terms, unless the Organiser expressly decides otherwise.

6. Returns

Products purchased under the promotion may be returned in accordance with the returns policy set out in the Festfloor.com online store’s terms and conditions and applicable law.

7. Complaints

The promotion does not exclude or limit customers’ rights to make complaints concerning products.

Complaints concerning products purchased under the promotion and their delivery are handled in accordance with the Festfloor.com terms and conditions and applicable law.

8. No cash or other equivalent

The promotion cannot be exchanged for cash or any other equivalent.

Free delivery granted under the promotion cannot be exchanged for a discount or shopping voucher, or paid out in cash.

9. Amendments to the Terms and Conditions

The Organiser reserves the right to amend these Terms and Conditions for valid legal, organisational or technical reasons. Such amendments will not affect rights acquired by customers before the amendments take effect.

10. Availability of the Terms and Conditions

These Terms and Conditions are available on Festfloor.com throughout the promotion period.

11. Final provisions

Matters not covered by these Terms and Conditions are governed by the Festfloor.com terms and conditions and applicable Polish law, taking into account mandatory consumer protection provisions.

These Terms and Conditions take effect on 26 October 2026.


Terms and Conditions of the “Movember at FESTFLOOR” Promotional Campaign

1. Promotion Organiser

The organiser of the “Movember at FESTFLOOR” promotional campaign is Grupa Fest Sp. z o.o., ul. Szczęśliwicka 54/844, 02-353 Warsaw, Poland, Tax Identification Number (NIP): 7011180788, REGON: 527254936, KRS: 0001076022, the operator of the Festfloor.com online store, hereinafter referred to as the “Organiser”.

2. Promotion Period

  1. The promotional campaign begins on 3 November 2026 and continues while stocks of promotional T-shirts last.

  2. The number of T-shirts available is limited.

  3. The campaign applies to eligible orders placed through the Festfloor.com online store.

  4. The campaign ends once all promotional T-shirts have been distributed.

3. Scope of the Promotion

  1. The promotion applies to purchases of eligible FESTFLOOR microcement kits through the Festfloor.com online store.

  2. The promotion does not apply to microcement test kits or the substrate reinforcement kit.

  3. The promotion consists of adding a free T-shirt featuring the slogan “REAL MEN TAKE CARE – MOVEMBER AT FESTFLOOR” to orders that meet the conditions set out in these Terms and Conditions.

4. Promotion Rules

  1. Customers who purchase at least one FESTFLOOR microcement kit during the promotional period (excluding test kits and the substrate reinforcement kit) will receive a free promotional T-shirt, subject to availability.

  2. A maximum of one T-shirt is provided per order, regardless of the number of microcement kits purchased.

  3. T-shirts are available exclusively in size L. Customers cannot select or change the size.

  4. The T-shirt is a free gift included with the order and does not require a discount code.

  5. The T-shirt cannot be exchanged for a different size, model or product.

  6. Once the promotional T-shirts are out of stock, the Organiser is not obliged to provide any additional T-shirts as part of the campaign.

5. Combining Promotions

The promotional campaign offering a free T-shirt does not constitute a price discount. Whether it can be combined with other promotions, discounts or discount codes depends on the terms and conditions applicable to those offers.

6. Returns

  1. Products purchased as part of the promotional campaign may be returned in accordance with the return policy set out in the terms and conditions of the online store where the purchase was made and applicable laws.

  2. If a customer withdraws from the contract in respect of all products that qualified them to receive the promotional T-shirt, the customer should also return the promotional T-shirt, subject to their statutory consumer rights.

  3. These Terms and Conditions do not limit any statutory rights customers may have in connection with withdrawal from a contract.

7. Complaints

  1. The promotional campaign does not exclude or limit customers' rights to make complaints regarding purchased products.

  2. Complaints concerning products purchased as part of the promotion and the promotional T-shirts received will be handled in accordance with the terms and conditions of the store where the purchase was made and applicable laws.

8. No Cash or Other Equivalent

  1. The promotional T-shirt cannot be exchanged for cash, a discount, a gift voucher or any other equivalent.

  2. If a customer chooses not to receive the T-shirt, they are not entitled to a reduction in the order price.

9. Amendments to the Terms and Conditions

The Organiser reserves the right to amend these Terms and Conditions for valid legal, organisational or technical reasons. Any amendments will not affect rights acquired by customers before the amendments come into effect.

10. Availability of the Terms and Conditions

These Terms and Conditions are available on the Festfloor.com website throughout the promotional campaign.

11. Final Provisions

  1. Participation in the promotional campaign is voluntary.

  2. The “Movember at FESTFLOOR” campaign also aims to raise awareness of men's health and the importance of preventive healthcare.

  3. Matters not covered by these Terms and Conditions shall be governed by the terms and conditions of the online store where the purchase was made and applicable laws.

  4. These Terms and Conditions take effect on 3 November 2026.